Let us introduce you to the SleepTrust experience with the help of Gerry Morris.Caring for Your Customers
Our professionally trained, friendly and enthusiastic Customer Service Representatives (CSRs) are focused on understanding and responding to your customers' requests as quickly and efficiently as possible.
We have the systems, support infrastructure and the skilled people who recognize the importance of delivering exceptional customer satisfaction.
Our Customer Service Representatives receive extensive training, are monitored and coached on a regular basis and provided with continuous feedback on customer satisfaction levels.
We provide multiple ways for customers to reach us when requesting service, including toll-free telephone (covering all of North America), fax, online web service and by responsive e-mail. All customer interactions are continuously monitored to ensure our performance standards are met for your customers.