Let us introduce you to the SleepTrust experience with the help of Gerry Morris.Retailer BenefitsServing Your Business Needs
SleepTrust Guarantee offers enhanced coverage and mattress replacement programs designed to give your customers outstanding service and complete peace of mind with their purchase decision.
- Mattress exchanges that reduce your costs and limit your risk when your customers purchase a SleepTrust Guarantee plan.
- Enhanced coverage provides your customers with a simple and efficient way to deal with almost any problem that could arise.
Retail Management Team
Our management team consists of experienced professionals, with years of retail and service plan experience. When you partner with SleepTrust, you'll have the services of a dedicated Plan Manager who is an expert in serving your business needs.
Your Plan Manager:
- Provides on-going coordination and oversight for your program
- Works with our internal service units to develop your sales training, marketing, and incentive programs
- Monitors your sales plan objectives with customer service management reports
- Tracks and reviews your overall customer satisfaction by measuring your customer's reaction to our customer care center, our repair service, and overall satisfaction with the actual repair or replacement services provided.
Plan Managers dedicate themselves to identifying and building on the strengths of your SleepTrust program to find ways to improve and grow your business.